Yes. Solo plans start with a 14-day free trial. A card is needed to start; cancel before day 15 and you pay nothing, or keep going and billing starts on day 15. For Team and Enterprise, contact us at admin@opsclearai.com and we'll set your company up with a free month for your admin and two technicians.
Basic includes 20 sessions a month per technician; Max doubles it to 40. Solo is $20 or $40 USD a month ($29 or $59 CAD in Canada); Team is $30 or $60 USD per technician a month ($45 or $89 CAD in Canada). Every session holds 15 chats and 5 photos or drawing pages.
Yes, whenever you like. Moving up to Max applies right away; moving back to Basic starts at your next renewal.
Yes: 12 months for the price of 11.
Add +20, +50 or +100 Extra chats to a session in one tap, so a tech is never cut off in the middle of an emergency. Unused chats carry over until your subscription anniversary.
That's fine: monthly sessions can be used whenever they're needed. After that, add +10, +20 or +30 sessions for the rest of the month. On a Team, the admin decides in advance which technicians can add sessions.
Each session holds 5 photos or drawing pages. When a job needs more, add +10, +25 or +50 Extra photos; they're used once a session's own run out, and unused ones carry over until your subscription anniversary. On a Team, the admin decides in advance which technicians can add photos.
Cancel online from your Billing page. Access runs to the end of the month you paid for; there are no refunds. Before you confirm, you'll see a clear warning: cancelling the subscription deletes all your data and history.
Your company does. Sessions and history live in your company account, and when a technician leaves, their history stays with the company for the rest of the crew.
Only the troubleshooting content: the fault, readings, test results, and the photos you choose to send, with location data stripped. No names, emails, company names or billing details.
Customers in Canada pay in Canadian dollars; everyone else pays in US dollars. The checkout picks the currency from your billing address. Sales tax (GST/HST in Canada, state sales tax in the US) is added where it applies.
The charge shows as OPSCLEAR AI. OpsClear AI is a trade name of Nexora Systems Inc. Every invoice can be downloaded from the Billing page in your account.
Yes, on Team and Enterprise. Contact us before subscribing and we'll invoice against your PO.
Qualified technicians. Everyone using it must hold the training, licences and certifications the regulations require where the work is done, and follow their employer's safety procedures. OpsClear AI supports the technician; it never replaces their qualifications or judgment.
This site speaks to the trades: technicians, tradespeople, workers and crews. These terms include everyone, and we refer to people only by their work and role, never by sex, gender or identity.
Crews of more than 50 technicians and companies that need a security review go through Enterprise. Contact us for a quote.
Something else? Email support@opsclearai.com, or see Trust & Security.