Simple pricing. No surprises.

Prices in US dollars; sales tax is added where it applies. Customers in Canada pay in Canadian dollars. Solo plans start with a 14-day free trial: a card is needed, and billing starts on day 15 unless you cancel. Teams: contact us for a free month for your admin and two technicians. Month to month, cancel any time online.

Basic: 20 sessions a month per technician. Max doubles it to 40. Every session holds 15 chats and 5 photos or drawing pages. Switch between Basic and Max whenever you like.

Solo tech

Solo Basic

$20/mo

20 sessions a month

  • 20 troubleshooting sessions a month (Max: 40)
  • 15 chats and 5 photos or drawing pages per session
  • Full persistent equipment history
  • Upgrades and changes logged per site
  • All 9 trade categories
  • Photos the AI can read, location data stripped
  • Drawing and manual pages (PDF) the AI reads, page by page
  • Look again: send any earlier photo back to the AI
  • Reading cards: the AI tells you exactly where to measure and what to expect; say the values and it records and checks them
  • Past issues that match, including the same model at your other sites, given to the AI automatically
  • Keyword search inside a session to reassess the answer
  • Answers read aloud, hands-free
  • Talk instead of typing: the mic turns your voice into text on our own server, audio deleted right away
  • Close-out drafted from your session: you check it and close
  • Admins look up records across every project and manage the library
  • Company library: manuals, drawings and procedures uploaded once (it asks before doubling a document), searched by the AI
  • Answers show the library drawings and manuals they used: one tap to open
  • Customer drawings and P&IDs photographed on site are read by the AI: tags, terminals and wire numbers included
  • Save any photo from a session to the company library in one tap
  • Record what senior technicians know about a unit; transcribed on our own server for the AI
  • 1 seat
Watch: Solo in 1 minute
2–50 techs

Team Basic

Every session your crew closes makes the next one faster, on that unit, at that site, for every tech.

$60/mo

$30 per technician/mo, 20 sessions a month each.

More than 50 technicians, or paying by purchase order? Contact us.

  • Everything in Solo, every seat
  • Add or remove techs any time, 2 to 50
  • Everybody sees everybody's work: the next shift continues the same session
  • A technician's history stays with the company when they leave
  • Invite by email: each technician's role and Extras set before they join
  • Owner or co-admins control invites and removals
  • One invoice for the whole crew; purchase orders on request
Security review · any size

Enterprise

Quote

Priced to what your company needs. Annual contract, invoiced.

  • Everything in Team
  • More than 50 technicians, or any size needing a security review
  • Security documents for your IT review
  • Data stored and protected as data-protection laws require
  • Software customization possible
  • Contract and invoicing (net-30), purchase orders accepted

Extra chats: never cut off in an emergency

When a session needs to keep going, add chats in one tap, on Solo or Team. Unused chats carry over until your subscription anniversary.

+20 chats $5
+50 chats $10
+100 chats $18

Extra sessions: busy month, no waiting

Use your monthly sessions whenever you need them, even all in the first week. Then add more for the rest of the month, on Solo or Team (on a Team, the admin decides who can).

+10 sessions $15
+20 sessions $28
+30 sessions $40

Extra photos: no drawings, no problem

Each session holds 5 photos or drawing pages. On a site or for a client with no drawings, add more and document the equipment with photos instead. Unused photos carry over until your subscription anniversary (on a Team, the admin decides who can add them).

+10 photos $5
+25 photos $10
+50 photos $18

No refunds; when you cancel, access runs to the end of the month you paid for. Moving up to Max applies right away; moving back to Basic starts at your next renewal. Sales tax is added where it applies.